Which sessions count toward your Journey
If a session doesn't seem to have counted, there are three things worth checking — and in almost every case, one of them is the answer.
1. Had your Journey started?Sessions only count toward your Journey after you tap Begin on the Journey intro screen. If your Home screen still says Start Journey, your Journey hasn't begun yet.
2. Was it a coherence practice session?Completed coherence practice sessions are what move you along the Journey. Watching videos or lessons inside a multi-day program is a valuable part of your practice, but that content doesn't advance Journey stages on its own.
3. Was the session completed?A session needs to be finished to count. Starting one and exiting partway through won't advance your progress.
Where tapping "Ease" takes youTapping Ease always opens your next practice step, which depends on what you're in the middle of:
- If you're partway through a multi-day program such as 7 Days to Greater Coherence, it opens your next incomplete day. Finished Day 2? Ease opens Day 3.
- If you've finished the program, or you aren't in one, it opens the Coherence Practice.
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STILL NOT ADDING UP? Open the Progress tab, tap the ? icon beside My Journey, and choose Contact Support. Telling us roughly how many sessions you've completed, and sending a screenshot of your Journey Snapshot, gets us to an answer much faster. |