Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

How to Cancel Your HeartMath App Subscription

Category: Account & Billing / Subscriptions

Last Updated: February 2026

Overview

The HeartMath App is billed and managed directly through the Apple App Store (for iOS devices) or the Google Play Store (for Android devices). Because Apple and Google handle all payment processing securely on their platforms, HeartMath Support cannot cancel your subscription or issue refunds on your behalf. You must cancel the subscription directly within your device's settings.

How to Cancel on an Apple Device (iPhone / iPad)

If you downloaded the app on an Apple device, follow these steps:

  1. Open the Settings app on your iPhone or iPad.

  2. Tap your Name (Apple ID profile) at the very top of the screen.

  3. Tap Subscriptions.

  4. Locate and select the HeartMath App from your list of active subscriptions.

  5. Tap Cancel Subscription (or Cancel Free Trial).

  6. Confirm your cancellation.

How to Cancel on an Android Device

If you downloaded the app on an Android device, follow these steps:

  1. Open the Google Play Store app on your phone.

  2. Tap your Profile icon in the top right corner of the screen.

  3. Tap Payments & subscriptions, and then tap Subscriptions.

  4. Select the HeartMath App from the list.

  5. Tap Cancel subscription.

  6. Follow the on-screen instructions to finalize the cancellation.

Important Notes About Canceling

  • Deleting the app is not enough: Simply deleting the HeartMath App from your home screen will not cancel your subscription. You will still be charged if you do not follow the steps above.

  • Access after canceling: When you cancel, your subscription will not renew on the next billing date. However, you will still be able to use the premium features of the HeartMath App until your current paid period (or 7-day free trial) expires.

  • Refunds: If you forgot to cancel before your trial ended and were charged, you must request a refund directly from Apple Support or Google Play Support, as HeartMath does not hold the funds.